Emotional Intelligence

MODULES >> WORKPLACE VALUE

OVERVIEW

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It's a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ - their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.

WHO SHOULD ATTEND

Senior Leadership teams, Mid-level to senior level managers, Sales Managers and Sales Personnel, any employee who want to excel professionally.

LEARNING OBJECTIVES

Understand what emotional intelligence means

Understand the difference between EQ and IQ

Recognize how our emotional health and physical health are related

Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

Understand the different emotions and how to manage them

Understand the difference between optimism and pessimism

Validate emotions in others

Integrate emotional intelligence into your daily thinking

APPLICATIONAL VALUE

Better communication style since you will learn how to have more control on your emotions

Greater empathy which leads to better relationship, both at work and on a personal level

Neuro Linguistic Programming Tools and techniques to understand yourself and others around you

Tools to learn and coach others to be more aware of their emotions and how to deal with them

Be self-motivated and motivate others to perform productively

Be more happy and stress-free at the work place

Develop and imbibe an attitude more conducive to the workplace