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The Professional Communicator



When it comes to communicating, we can be hampered by our own fears of failure or embarrassment because we lack expertise in communication, confidence in ourselves and the ways and means of engaging an audience. A major goal of this workshop is to help you understand the impact your communication skills have on other people and learn effective ways of overcoming challenges in communication.


Managers, Department heads, Senior supervisors, Team leaders and personnel who need to develop their communication and connectivity to understand and be understood. Employers and Employees who are looking out for enhanced performance and productivity.


Identify common communication challenges

Understand the key elements of effective listening

Develop skills to listen actively and empathetically to others

Describe the speech production mechanism and how speech sounds are produced and classified.

Learn exercises and relaxation techniques that can be used to enhance respiration, phonation, resonation, articulation, voice quality and expressiveness.

Learn what your non-verbal messages are telling others

Learning to use words, voice and body language in the best manner to engage your audience and make your communication count.


Identify and overcome common communication problems that may be holding you back

Develop skills to ask questions that give you information you need

Develop skills to listen actively and empathetically to others

Techniques to speak effectively, understand and be understood

Be a better speaker, better listener and a better communicator

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