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Design Thinking

MODULES >> VALUE PLUS

OVERVIEW

Design Thinking is revolutionizing the worlds of business and governance and is now considered the gold standard for providing truly user-centered outcomes.


WHO SHOULD ATTEND?

Executive Managers, Managers, Managing directors, CXOs

LEARNING OBJECTIVES

  • Understand what emotional intelligence means

  • Understand the difference between EQ and IQ

  • Recognize how our emotional health and physical health are related

  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

  • Understand the different emotions and how to manage them

  • Understand the difference between optimism and pessimism

  • Validate emotions in others

  • Integrate emotional intelligence into your daily thinking

  • Learn to us numerous tools at each stage of Design Thinking 

  • Learn to give Instant feedback and Ideation techniques

  • Learn how to use a future focused problem solving approach and a end-user-centric approach


APPLICATIONAL VALUE

  • The principles and processes of Design Thinking help create holistic, sustainable solutions with a focus that’s customer-centric.

  • A Design Thinker approaches problem solving from the point of view of the end user & develops a deep understanding of unmet needs of the end user.