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Emotional Intelligence


Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.

Who should Attend?

Senior Leadership teams, Mid-level to senior level managers, Sales Managers and Sales Personnel, any employee who want to excel professionally

Learning Objectives

•Understand what emotional intelligence means

•Understand the difference between EQ and IQ

•Recognize how our emotional health and physical health are related

•Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

•Understand the different emotions and how to manage them

•Understand the difference between optimism and pessimism

•Validate emotions in others

•Integrate emotional intelligence into your daily thinking

Applicational Value

•Better communication style since you will learn how to have more control on your emotions

•Greater empathy which leads to better relationship, both at work and on a personal level

•Neuro Linguistic Programming Tools and techniques to understand yourself and others around you

•Tools to learn and coach others to be more aware of their emotions and how to deal with them

•Be self-motivated and motivate others to perform productively

•Be more happy and stress-free at the work place

•Develop and imbibe an attitude more conducive to the workplace

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